Frequently Asked Questions

 Which insurance is Blue Ridge Behavioral Health in-network with?

*Anthem BCBS

*CareFirst

*Cigna

*United Healthcare/UMR

*Aetna

*Tricare (out-of-network provider)

Please call your insurance company/check their website to determine if your provider is listed as an in-network provider with your specific insurance plan. 

Can I be a patient if I do not have insurance, or if Blue Ridge Behavioral Health does not take my insurance?

 Of course! We have many Self-Pay patients whom we work with, and we would be happy to see you.  

How much are the Self-Pay Fees? 

Initial visits $250

Follow-up visits $150

How much will be due on the day of my appointment? 

If Blue Ridge Behavioral Health is in-network, you are responsible for your co-pay on the day of your visit.

·       For Self-Pay patients, payment is due in full on the day of your appointment.

What do I need to complete for my first appointment? 

You will need to complete all intake paperwork at least 24 hours prior to your appointment, or your appointment will be canceled.

This ensures we have time to verify your insurance and complete your chart.

Kindly remember to upload both your driver’s license and insurance card.

What happens if I do not submit my paperwork on time? 

If intake paperwork is not completed 24 hours prior to your scheduled appointment,

unfortunately your appointment will need to be rescheduled.

Do I need to have in-person visits or can I see my provider via tele-health? 

We offer both in-office appointments, and telehealth options.

Do you perform ADHD testing? 

Yes, we do.

If you (or your child) meets criteria for ADHD evaluation, we offer FDA-approved, clinically validated, computerized ADHD testing. This test is offered for adults and children age 7 and up. The cost of this test is $250, which is not billed to insurance.

 If I have ADHD, but do not have prior records, will I be prescribed a stimulant? 

No. Patients will not be prescribed a controlled stimulant for ADHD unless they have ONE of the following:

1) A letter documenting your ADHD diagnosis from a prior Psychiatrist or Psychiatric NP

2) Neuropsychological testing documentation

3) An evaluation with our provider and completion of computerized testing

How often are controlled (ADHD or other) medications prescribed? 

You must have an appointment at least every 90 days to receive a prescription for any controlled substance, including stimulant medications.

How often will I need to see my provider? 

New patients are seen back after 2 weeks, and then monthly until their symptoms are well-controlled.

Then, most patients are seen every 3 months.

Will my Provider order labs/bloodwork?

Comprehensive labs are encouraged, and will be ordered as needed.

Labwork ordered by Blue Ridge Behavioral Health can be drawn at any LabCorp location.

Any labwork will be billed to your insurance directly by LabCorp.

*If you have had labwork done within the past year, please provide these results at the time of your first appointment.